top of page

Terms & Conditions

Privacy Policy

Effective Date: 19/05/2025

At Queen of Hearts Flowers, accessible from www.queenofheartsflowersflorist.co.uk, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

1. Information We Collect

We may collect the following types of personal data:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information

  • Location data

  • IP address

2. How We Collect Your Data

We collect your information in the following ways:

  • When you fill out forms on our website

  • When you subscribe to our newsletter

  • When you contact us using our contact forms

  • Through cookies and tracking tools

  • Via third-party services such as Google Analytics

3. How We Use Your Data

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

4. Sharing of Data

We do not share, sell, or rent your personal data with any third parties. Your information is used solely by Queen of Hearts Flowers to provide and improve our services.

6. UK Users and Data Protection

As a UK-based business, we comply with the UK General Data Protection Regulation (UK GDPR). You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can reach us via:

bottom of page